Privacy Policy
1. Introduction
Scaler Realty is committed to protecting the privacy of visitors to our website https://www.scalerrealty.com/ and clients who engage with our real estate consultancy services. This Privacy Policy describes how we collect, use, disclose, and protect your information, and your choices regarding your information.
By accessing or using the Website or providing us your information, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1. Personal Information
This is information that identifies you or can be used to identify you. Examples include:
- Name
- Email address
- Phone number / Mobile number
- Address / Location
- Company / Organization name
- Any other information you voluntarily provide in forms, communications, or when you sign up for services
2.2. Non-Personal / Technical Information
This includes data that does not, on its own, identify a specific individual. Examples include:
- IP address
- Browser type, version, and language
- Device type and operating system
- Pages visited, links clicked, and time stamps
- Referring website / source of traffic
- Cookies, analytics data, log files
2.3. Sensitive Personal Information
We will not knowingly collect sensitive personal information (such as Aadhaar number, financial account passwords, biometrics) unless required for a specific service and with your explicit consent. In such a case, we will treat it with elevated security and in compliance with applicable law.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our Website, services, and user experience
- To respond to your inquiries, requests, or communications
- To send you updates, newsletters, marketing, or promotional materials (only if you opt in)
- To process and manage real estate consultancy services, property matching, proposals, evaluations
- To perform analytics, research, and measurement of how users interact with the Website
- To detect, prevent, and address technical issues, fraud, or abuse
- To comply with legal obligations, enforce our terms, or protect our rights, property, or safety
4. Disclosure of Information
We may share your information in the following scenarios:
- Service providers / partners: We may share information with trusted third parties (e.g., cloud hosting, analytics, marketing tools, CRM, legal, audit) who assist us in operating the Website or providing services.
- Business transfers: In the event of a merger, acquisition, asset sale, or restructuring, your information may be transferred as part of that transaction (subject to confidentiality).
- Legal compliance: If required by law, regulation, court order, or governmental request, or to respond to legal claims, or protect rights, property, or safety of users or others.
- With your consent: Where you have provided specific consent to share your information for particular purposes.
5. Cookies, Tracking & Analytics
We use cookies, web beacons, pixel tags, and other tracking technologies to collect non-personal information about your interactions with the Website. These help us:
- Recognize you and remember your preferences
- Improve the Website’s performance
- Understand usage patterns through analytics
You may control or block cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.
We may also use third-party analytics services (e.g. Google Analytics) to understand Website traffic and user behavior. These services may collect information independently.
6. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected (or as required by law). After that, we will securely delete or anonymize it.
7. Security
We adopt appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based system is 100% secure; thus, we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on applicable laws, you may have the following rights:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate, incomplete, or outdated data.
- Deletion: You may request deletion of your personal data (subject to legal exceptions).
- Restriction: You may ask to limit processing of your data under certain conditions.
- Objection: You can object to processing for marketing or other purposes.
- Data Portability: You may request your data in a structured, machine-readable format.
- Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time (without affecting prior processing).
To exercise these rights or ask questions, please contact us (details below). We may require identity verification before fulfilling requests.
9. Children
Our Website and services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete it.
10. Links to Other Websites
Our Website may contain links to external websites or third-party services. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies before interacting with them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will post the revised policy on the Website with a new "Last Updated" date. Your continued use of the Website after changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please reach us at:
Scaler Realty
A-63, Greenwood City, Sector 45, Gurugram, Haryana, India
Email: info@scalerrealty.com
Phone: +91 9654 888 812